When will my order be dispatched?

You will likely receive your tracking details shortly after the order has been processed and is ready for collection from the dispatch rider. Please permit 24 hours for the activation of your tracking number. Typically, our order takes 2 to 3 business days to deliver, excluding courier services that may change as per the customer's domestic delivery system.

Do you deliver internationally?

Yes, we deliver worldwide. Our shipping service may differ depending on where the order has to be delivered.

What are the international shipping charges?

For Asia, we charge $$$

For Europe, we charge $$$

For North and South America, we charge $$$

For Africa, we charge $$$

What if my order has not been shipped on a due date?

Customers' happiness is our top priority. We aim to provide the best quality products and stay dedicated to our commitments, so there are significantly fewer chances for late delivery. If the order has been dispatched from our side and has not been delivered to your location, it may be an issue from the respective country couriers, which may be out of our assistance. However, if the order is not dispatched on the due date due to our negligence, we offer compensatory benefits for our loyal customers.

Is my order going to be delivered on holiday?

We work 24/7, so we dispatch our orders as per the designated date despite the odds. Nonetheless, if there is a delay in delivery, it is subjected to public holidays or strikes in the respective country.